COMMON QUESTIONS

How long will it take to receive my order?

It takes up to 120 minutes for the order to be processed and finalized once the payment is received in our system. You will receive everything by email as soon as it is ready.

Where can I find my Bitcoin address?

You get your Bitcoin address after placing an order on the website, everyone gets a unique Bitcoin address linked to your order.

We are not responsible if you pay to the wrong address.

How do I report channels that are not working?

If you have OPEN IPTV as your provider, scan the QR code on the information channel (channel 1 location) in the country you use.

Have you just bought an IPTV box?

If you just bought a box with a subscription, please contact us, send us an email with your ID/Mac address and order number so we can activate your box.

Can I take my box/subscription on holiday?

Yes, absolutely, as long as you have an internet connection.

CONTACT US:

CONTACT US FOR ALL QUESTIONS

Please read the FAQ on the left or HERE before sending a message